Globalement je suis satisfait. Ils ont toujours pris soin des problèmes tout de suite. Les temps d'arrêt sont minimes. Le prix est compétitif. cPanel WHM est bon et fonctionne bien. DEpuis 2-1/2 ans maintenant je suis heureux et je n'ai pas connus de gros soucis à part quelques problèmes résolus rapidement. Je recommande.

J'ai débuté mon business avec eux, tout est inclus, facturation, SAV, etc. Franchement pour le prix je pense pas trouver mieux.

Used for several years and been satisfied. Customer support is by ticket and so not instant but on the few occasions I needed to contact them they were helpful. Downtime has been very rare. Wouldn't hesitate to recommend to anyone needing a shared hosting plan. Can't speak to their VPS or other services.

Exceptional service and support is great.Also i love their c panel the downside is they are a bit expensive

Un service et un soutien exceptionnels, c'est formidable.

After being acquired by EIG I think they went downhill fast. Their 'chat' support is off-shore which could be ok but they seem to have no training and no technical ability. If something goes wrong, you're on your own. And last year, their server was down for 4 days - no reasons given. The MySQL server often had performance issues - again, not noted on their bulletin, no reasons given. Their tools are broken and never fixed - e.g. Sitebackup Pro doesn't work and then to top it off, they restored my SOURCE from a backup which broke some things on my website. If you can write your own backup script and cron jobs you may fare well but there are a lot of other hosting companies out there.

cPanel has been down for over a week. They acknowledge this problem and keep saying it will be solved "soon". I guess soon to them is measured in geological time frames. If that is not enough, I actually started with ideahost, but was "migrated" to justhost by the parent company EIG. Now that I'm fed up with the service (or lack thereof) I need to transfer a domain I initially registered with ideahost. Neither ideahost or justhost are actually ICANN Registrars, they are resellers of services by companies such as publicdomainregistry.com. As such my "official" registrar (the registrar that shows up in the whois record) is publicdomainregistry.com. However, publicdomainregistry.com does not deal with the general public (aka "pee-ons" and no it is not a misspelling) and they continually refer me to justhost. Justhost denies any responsibility and claims they do not have access to the information I need to transfer my domain to a new registrar. I have been fighting this for almost 2 weeks, have spent countless hours on the phone and in chat trying to rescue my domain. Bottom line, don't use ANY service associated with the EIG group. They are nothing but blood suckers trying to corner a market at the expense of the customer. Also, lobby ICANN to impose a rule that will not let registrars such as publicdomainregistry.com shield themselves from the public. Being an ICANN registrar has a fiduciary responsibility associated with it. Ownership of a domain has significant financial implications associated with it. Companies who rely in the Internet for their livelihood cannot afford for their domains to be in jeopardy. First level registrars (those operating under the direct authority of ICANN) must not be able to disassociate themselves from the owner of the domain and must stand as a "final authority" for the owner.

Je suis vraiment choqué de lire les critiques de cette compagnie. Je suis avec eux depuis près de 4 ans et ils ont été fantastiques. Toujours quelqu'un à la fin du téléphone pour résoudre les problèmes et jamais de problèmes majeurs avec le service. J'étais avec 1et1 avant et ils étaient de loin la pire compagnie sur la planète....totalement horrible. En comparaison, ces types sont incroyables !!

I'm satisfied. Only thing that cpanel works slowly.